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Can I extend my loan?

No. Once a loan is confirmed and its terms are set, the repayment schedule cannot be changed. The duration, installment amounts, and due dates are fixed from the moment you confirm.

Why can't loan terms be changed?

Casia loans are designed with a fixed structure so you always know exactly what you owe and when. This predictability is what makes it possible to plan your repayments reliably.

What you can do instead

If you are concerned about an upcoming payment, the best course of action is to repay your current installment on time and, once the loan is fully closed, request a new loan with a duration that better fits your needs.

If you are having difficulty repaying, please contact us through the in-app chat. Tap the help icon in the top-right corner of your loan screen, or go to Settings and tap Contact Support.

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