Casia

Under normal circumstances, it cannot be repeated — the information you share helps us understand your situation and establish your credit profile.

What if I had a technical problem during the interview?

If you were unable to complete the interview due to a technical issue — such as audio not being captured or the app disconnecting — please contact us through the in-app chat and explain what happened. We review these situations on a case-by-case basis and may allow you to complete the interview again if the issue was technical in nature.

To reach us, tap the help icon in the top-right corner of your loan screen, or go to <i>Settings</i> and tap <i>Contact Support</i>.

The voice interview is a one-time part of your Casia application.

Can I have a new loan interview?

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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